The Framework Blog
Chatbots: The virtual employee of the future
When it comes to the customer journey, there's nothing quite like the human touch. Be it a sales inquiry or a customer complaint, a lot can be done from the people behind the brand to create a satisfying consumer journey. via GIPHY That doesn't mean we should ignore the benefits that technology can provide for a company and its marketing capabilities and sales capabilities - look no further than the automated supermarket and fast food checkouts nowadays to see how automation is a big part of our shopping experience. Amazon Go is the latest in automated shopping - not a checkout in site, just in and out. Flickr Away from the in person experience and into the digital realm, a helpful marketing technology is a website chatbot. You might not recognise it from the name, but you'll have seen them everywhere. They are those little pop-up icons that appear on certain websites offering help should you need it. The most (in)famous example is this little guy that popped up on early versions of...
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News at Framework
ISG secures major low carbon mixed-use office redevelopment
Beltane Asset Management and Angelo Gordon have awarded ISG a major project to revitalise Millennium Bridge House, now known as One Millennium Bridge, and transform it into a low carbon mixed-use scheme – comprising new rejuvenated office, retail and public realm...
Evolve Estates acquires Tunbridge Wells retail parade
Commercial property and investment company Evolve Estates has acquired a local retail parade after signing a deal for a site in Tunbridge Wells, Kent. The company has purchased a parade of 14 units from 2-46 Calverley Road, for an undisclosed amount. The 67,000 sq ft...
Deal concluded for over 750 new homes in South Ayryshire
Developer Swan Group is pleased to announce that it has now concluded the purchase of land at Corton, South Ayrshire which will deliver in excess of 750 new homes, their biggest development yet. This includes the purchase of the adjacent Anderson land holding...
hub South West Scotland Ltd appoint new Chief Executive
Michael Ross has been appointed to be the new chief executive of hub South West - the public-private partnership of local authorities, NHS, blue light services and a number of leading construction industry contractors. Michael replaces Michael McBrearty who announced...
WORK PROGRESSES ON £11.5M SHEFFIELD AFFORDABLE HOUSING SCHEME
Caddick Construction has begun work and is on schedule at the Ferrar’s Road £11.5 million affordable housing development in Tinsley, Sheffield. The 6-acre development will comprise of 93 homes made up of 19x two-bedroom houses, 70x three-bedroom houses and 4x...
Homegrown Timber: Investing in Sustainable Success
Investing in the future of British forests and homegrown timber remains key to accelerating economic development. With a positive effect on supply chains as well as wider sustainability goals, its benefits go beyond the positive environmental impact and offer...
